2n Omega 48 - Operator Services v1.0 User Manual download pdf (Page 3)

OMEGA

Operator services

Users Manual - Operator services

www.2n.cz

CONTENTS

1. BASIC SERVICES................................................................................................................................3

1.1. PICTOGRAMS USED IN THE TEXT ......................................................................................................3

1.2. EXPLANATION OF TERMINOLOGY .....................................................................................................4

1.3. TYPES OF RINGING ..........................................................................................................................6

1.4. VOICE MESSAGES IN YOUR EARPIECE ..............................................................................................6

1.5. TONES IN YOUR EARPIECE ...............................................................................................................8

2. SERVICES FOR ADVANCED USERS ...............................................................................................9

2.1. YOU ARE IN ANOTHER OFFICE (FOLLOW ME) ..................................................................................9

2.2. CALL PARKING ............................................................................................................................. 11

2.3. CALL DESIGNATION WITH JOB NUMBER ......................................................................................... 13

2.4. YOU ARE LOOKING FOR ANYBODY - CIRCULAR CALLING ............................................................... 15

2.5. INFO LINE - MEETING CONFERENCE ............................................................................................... 16

2.6. DO NOT DISTURB WITH INCOMING (INTERNAL) CALLS.................................................................... 17

2.7. DO NOT DISTURB THIS CALL......................................................................................................... 18

2.8. BROADCAST ................................................................................................................................. 19

2.9. ENTERING INTO CALL OR CALL OVERHEARING ............................................................................... 20

2.10. TELEPHONE ALARM CLOCK ........................................................................................................... 22

2.11. CALL-WAITING SIGNAL - I NEED TO TALK TO YOU ......................................................................... 24

2.12. TELEPHONE SET LOCKING ............................................................................................................. 25

2.13. DISPATCHER CALLING, BABY CALLING .......................................................................................... 27

2.14. YOU WANT / DO NOT WANT TO RECEIVE CO LINE CALLS .............................................................. 30

2.15. DISA SERVICE .............................................................................................................................. 32

2.16. RETURN TO TRANSFERRED CALL - AFTER HANG-UP ....................................................................... 34

3. PBX SYSTEM SERVICES ................................................................................................................. 35

3.1. PBX MEMORY FILLING, CLEARING ................................................................................................ 35

3.2. AUTOMATIC DAY / NIGHT MODE SWITCHING IN ANY GROUP ....................................................... 37

3.3. DAY / NIGHT MODE SETTING IN ANY GROUP .............................................................................. 38

3.4. CANCELLATION OF ALL SERVICES.................................................................................................. 39

3.5. CANCELLATION OF ALL SERVICES ON ANOTHER SUBSCRIBER LINE ................................................. 40

3.6. PBX CLOCK SETTING.................................................................................................................... 41

3.7. RINGING CHECK ........................................................................................................................... 42

3.8. CO LINE IN DEFECT ...................................................................................................................... 43

3.9. PBX RESETTING ........................................................................................................................... 45

4. TABLE OF SERVICES ...................................................................................................................... 46

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2n Omega 48 - Operator Services v1.0 User Manual Page 3